Variations to Bookings

From time to time your family's child care needs may change, either temporarily or permanently, and therefore, we understand that you need a flexible child care service that is responsive to your family's changing needs.

With your assistance, our Customer Service Officer can co-ordinate the changing needs of families to better respond to individual requests for additional care, and to enable permanent changes to bookings to take place smoothly within the Centre.

You will understand that due to our high utilisation of child care places we cannot always co-ordinate the changing needs of families to accommodate all requests, however, we have a commitment to providing you with a flexible and responsive service, so you can be confident that we make every effort to do so.

To assist us in responding to yours and other families' needs, please direct any notification of temporary or permanent cancellation of care, requests for additional care or forthcoming changes to your child's attendance's, to the Customer Service Officer as early as possible.

One World for Children Acknowledgement of Country: Here is the land; Here is the sky; Here are my people and here am I. We give thanks to future, present and past; Ancestors and Elders and the connection that lasts. We acknowledge the Wathaurong people on whose land we learn and play; We promise to look after it every day. ©